David Beckham sparks anger in Macao as locals protest over his recent remarks during a press conference (video)

With a population of 1.38 billion, tapping into the huge market in China is something that many brands want to aim for. 

Recently, a short commercial by Sands Resorts Macao featuring brand ambassador – former football star David Beckham 

received a lot of criticism from the online community because David used Mandarin in the film, while in Macau, the main language of the people is Cantonese.

With a population of 1.38 billion, tapping into the huge market in China is something that many brands want to aim for. 

Recently, a short commercial by Sands Resorts Macao featuring brand ambassador – former football star David Beckham received a lot of criticism from the online community 

because David used Mandarin in the film, while in Macau, the main language of the people is Cantonese.

The commercial was shot in Macau, in which David Beckham and famous actors from China and Hong Kong such as Law Lan, Lam Tuyet… went together to find the best egg tart. Egg tarts are a cake originating from Portugal, and have long been a famous specialty in Macau – a former Portuguese colony.

After the film was released, many Macau people were extremely angry and disappointed, even going to David Beckham’s Facebook page to curse.

“Cantonese is our mother tongue. We write and read in traditional characters. I know you are not involved in the political conflict between Hong Kong and Macau, but this film really says nothing about Macau,” one person commented.

In China, people speak Mandarin and write in simplified characters, while in Cantonese-speaking areas such as Hong Kong and Macau, traditional characters are used.

“I don’t mind you speaking Mandarin. “But if a British person wants to be friendly to the people of Macau, please speak Cantonese. Otherwise, it would be better to use English,” wrote another.

“I know you are just doing what you are told and have probably spent a lot of time learning Mandarin but this ad really annoys me,” one person expressed sympathy for the former football star.

A Facebook user went even further: “Dear Mr. David Beckham, about the ad, here are a few things I want you to know:

1. We Macau people only speak Cantonese or Portuguese.

2. Portuguese egg tarts and traditional egg tarts are two completely different things.

3. Please respect our culture when you are trying to make friends and make money from China. Best regards!”

The backlash against David Beckham’s commercial for Sands Resorts Macao highlights the importance of cultural sensitivity in marketing campaigns. While Mandarin may be widely spoken in China, it is crucial for brands to recognize and respect the linguistic and cultural differences within regions such as Macau, where Cantonese is the predominant language.The use of Mandarin in the commercial alienated many Macau residents, who felt that their cultural identity was being disregarded. In a diverse and multicultural market like China, it is essential for brands to tailor their messaging to specific audience segments in order to build trust and loyalty.As businesses continue to expand into international markets, understanding local customs and traditions is key to building successful relationships with consumers. By investing time and resources into cultural research and language localization, brands can avoid missteps like the one seen in David Beckham’s commercial and build authentic connections with their target audience.It is a reminder that effective communication goes beyond language proficiency; it requires a deep understanding and respect for the cultural nuances of the audience you are trying to reach. As brands navigate the complexities of global marketing, prioritizing cultural sensitivity will be essential in creating meaningful and impactful campaigns.

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Source: Tampa Bay Times

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